The sky is falling, the sky is falling... some would have you believe.
I got a call from a customer needing to reorder thread today. She also asked if we could rush shipping and I told her it would cost extra. She didn't think she should have to pay the extra because it's not her fault that they need to rush shipping... upon further questioning, it turns out that she would have called to reorder yesterday, but she would have had to use her computer and the Internet and then her computer would have crashed due to the virus going around on April Fool's day.
Fool's day indeed. Seriously lady? Unfortunately, ma'am, you're going to have to pay for the rush shipping. We only cover shipping for acts of God. Not acts of sheer stupidity.
Before you ask...yes, she said it could be worse than Y2K. I would hope so, since Y2K passed without much incident. I don't know where she's getting her information. But I told her I understood her frustration and that we're all making sacrifices in this economy and with the war on terror.